Terms & Conditions

Welcome to TYT’s website (“Site”). These terms and conditions (“Terms and Conditions”) apply to your usage of this Site and any product/service you ordered with Hong Yang Hoo Pharma Sdn Bhd (Company No. 199701017349) and all the internet sites with reference to these Terms and Conditions (if any).

Please read these Terms and Conditions carefully before you start to use the Site. By using the Site, you indicate that you accept these Terms and Conditions and that you agree to abide by them. If you do not agree with these terms of use, please refrain from using the Site.

Information About Us

The Site, www.tyt.com.my is a site operated by Hong Yang Hoo Pharma Sdn. Bhd., a company registered in Malaysia bearing registration number 199701017349 (“we/us/our”).

Reliance on Information Posted and Disclaimer

The materials contained on our Site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this Site and to the fullest extent permitted by law, we exclude all liability for loss or damages direct or indirect arising from the use of this Site. 

To avoid any doubt, any information on our Site is intended for general guidance only and must never be treated as a substitute for advice provided by a doctor or other qualified healthcare professional. You are always reminded to seek the advice of your physician or other qualified healthcare professional with questions you may have regarding specific medical conditions.

Accessing Our Site

Access to our Site is permitted on an as-is and/or temporary basis, and we reserve the right to withdraw or amend the service we provide on our Site without notice (see below). We will not be liable if for any reason our Site is unavailable at any time or for any period.

By accessing our Site, you irrevocably agree:

(a) not to pose or create a privacy or security risk to any person or user; 

(b) not to share or post unsolicited or unauthorised advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation within our Site; 

(c) to refrain from conduct or posting that is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libellous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; 

(d) that we as the owner of our Site shall have unfettered discretion to remove user upload content that is objectionable or which restricts or inhibits any other person from using or enjoying our Site, or which may expose our company or our Site’s users to any harm or liability of any type;

(e) that we may use cookies on our Site to improve your experience on our Site, including

(i) Keeping you signed in;

(ii) Understanding your use of our Site;

(iii) Showing you our products and services that are relevant to you

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights on our Site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal reference and you may draw the attention of others within your organization to material posted on our Site. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged.

You must not use any part of the materials on our Site for commercial purposes without obtaining a license to do so from us or our licensors. 

Our Site may contain third-party material that may have separate proprietary intellectual properties and you are advised to respect and not violate the proprietary intellectual properties of third-party.

If you print off, copy or download any part of our Site in breach of these Terms and Conditions, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Regular Site Changes

We aim to update our Site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

All product descriptions, information and material posted and displayed on our Site is provided on an “as-is” basis without any guarantees, conditions or warranties as to its accuracy howsoever arising. Product images as seen on the Site may differ from the actual product that you receive. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

Further to the above you as a user of our Site expressly agree that in no event will our total liability to you for all damages, losses or causes of action exceed the amount you have paid to our company in the last six (6) months commencing from the date of your formal written notice to our company.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Viruses, Hacking and Other Offenses

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit an offence under the Computer Crimes Act 1997, Communications and Multimedia Act 1998 and/or any other applicable law, regulation and ruling as enacted and amended from time to time. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

Links from Our Site

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our Site we advise you to check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and Applicable Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Malaysia.

The courts of Malaysia will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Site. 

Dispute Resolution

As a user of our Site, you recognize that the amicable settlement of disputes is in both parties’ mutual best interests. As such, you agree to promptly notify us of any dispute and to engage in good faith in consultations to resolve such a dispute. If such consultations do not resolve the dispute within sixty (60) Days from notification thereof, the dispute shall thereafter be referred to and settled by Malaysian Courts.

If you are a user from outside Malaysia, you further agree to waive all rights under or applicable to the UN Convention on Contracts for the International Sales of Goods (aka: Vienna Convention or International Sale of Goods Act).

Changes to our Terms and Conditions

We reserve the right to revise, update, modify, review our Terms and Conditions at any time at our discretion. When we do, no further notice will be provided save for a notification on the main page of our Site. You acknowledge and agree that it is your responsibility to review our terms and conditions and become aware of any modifications. Your continued use of the Site following the posting of changes will be deemed your acceptance of those changes.

Privacy Policy

We process information about you in accordance with our privacy policy. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate. If you do not agree with this policy, please do not use our site.

Contacting Us

If you have any questions about the Terms and Conditions, the practices of this Site, or your dealings with this Site, please contact us at cs@tyt.com.my.