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Shipping & delivery

Our standard shipping rates are:

  • – West Malaysia RM8.50
  • – East Malaysia (Sabah, Sarawak, Labuan) RM11.80
  • – Singapore RM50

 

Free shipping

We offer free shipping within Malaysia for any order of RM180 and above (RM280 for East Malaysia).

If you have received a Free Shipping voucher, please add the code upon checkout.

Local Pickup

If you are in Penang, you may also select “Local Pickup” from the shipping options. Please leave a remark in your order notes whether you would like to pick up from our marketing office (429, Lebuh Pantai, 10300 Penang) or factory (8, Lintang Beringin 11, Diamond Valley, 11960 Bayan Lepas). Once your order is processed, we will let you know when to collect your order at your chosen location.

International delivery

Outside of Malaysia, we are currently only able to deliver to Singapore.

Ordering as a gift?

If you are ordering for someone else and would like us to add a message to your delivery, use the "Order Notes" section on the Checkout page to enter your message. We'll add your message on a pretty card, to be sent together with your order!

Return and refund policy

If you are not 100% satisfied with the condition of your purchase, you can contact us about returning the product in order to exchange the product for another one, be it similar or not.

You can exchange a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Shipping cost for the returned product shall be borne by the customer.

Questions?

If you have any questions with regards to your order please call us on +604-6265823 (Mon-Fri, 9AM-4PM), or use our contact form to get in touch.

Certified

Our products are certified HALAL by JAKIM.

Store support hours

Mo-Fr: 9:00-17:00
Sa: 9:00-12:00
Su & PH: closed

+604-6265823

Where to buy

You can buy our products from selected pharmacies, chain stores, mini-markets, petrol stations and Chinese medical halls.
Find a store near you.

Head Office

Hong Yang Hoo T.Y.T. Sdn Bhd
Penang, Malaysia

Factory

Hong Yang Hoo Pharma Sdn Bhd
Penang, Malaysia

Become a distributor

If you would like to be one of our many distributors nationwide or would like to enquire about distributorship opportunities in your country (we are looking at the Middle East, China and other ASEAN countries), contact us today!
© 2020 Hong Yang Hoo T.Y.T. Sdn Bhd. All rights reserved.
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