Personal Data Protection Notice

Notice

At TYT, your privacy is our priority. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you interact with us through our website, in compliance with the Personal Data Protection Act 2010 (PDPA) and the latest amendments under Act A1727.

This notice applies to individuals who visit or make transactions through TYT’s website. It outlines how we handle personal data collected via our website, mobile platforms, or third-party social media interactions. By using our site, you consent to the practices described in this Notice.

What Personal Data Do We Collect?

Personal data generally means any information that identifies you. Your personal data is collected and processed by us at the start when you access our website or interact with us and, from time to time, thereafter.

We may collect the following types of personal data:

  1. Full name, contact number, email, and postal address
  2. Login credentials and account information
  3. Payment information (handled securely by third-party processors)
  4. Order and transaction history
  5. Feedback, survey responses, and reviews
  6. Device and browsing information (e.g. IP address, cookies)

How We Use Your Personal Data

Your personal data is collected for the following purposes:

  1. To process your orders and deliver products
  2. To provide customer support and respond to inquiries
  3. To manage your account and preferences
  4. To send updates, promotions, or newsletters (with your consent)
  5. To improve our website, services, and user experience
  6. To comply with legal and regulatory obligations

How We Protect Your Data

We implement strict physical, administrative, and technical measures to ensure your data is protected:

  1. Data is stored in secure servers with access control
  2. SSL encryption is used for all transactional data
  3. Payment details are processed through certified third-party gateways
  4. Only authorised personnel can access your personal data

Disclosure of Your Data

We do not sell your personal data. Your data may be shared with:

  1. Payment gateway providers
  2. Logistics and delivery partners
  3. IT support and analytics service providers
  4. Legal and regulatory authorities when required by law

All third parties are contractually bound to comply with PDPA and confidentiality requirements.

Retention of Data

We retain your data for as long as it is necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

Your Rights

You have the right to:

  1. Access and request a copy of your personal daFta
  2. Correct or update your personal data
  3. Withdraw consent for marketing communications
  4. Request for deletion (where applicable by law)

To exercise your rights, please contact us at: info@tyt.com.my

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You may control cookie preferences through your browser settings.

Children’s Data

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

Changes to This Notice

We may update this notice from time to time. Any changes will be posted on this page with the revised effective date.

11. Contact Us

TYT Personal Data Protection Officer
Hong Yang Hoo Pharma Sdn Bhd
8, Lintang Beringin 11, Diamond Valley, Batu Maung, 11960 Penang.
Email: info@tyt.com.my
Phone: +04-626 5823

Thank you for trusting TYT. Your privacy matters to us.